I Lost a Job Today

Wallpaper Installation in Houston

I lost a job today, due to price. Yes, it happens from time to time. But it puzzles me a little, and it concerns me, when people choose an installer seemingly based on price ONLY.

This job was for a room in a very nice home – valued at nearly a million dollars; with furnishings and accessories, the value is easily over a million.

You could safely assume that money was not an issue with this family. You would also logically assume that, in a home of this caliber, quality and perfection would be an expectation.

When I visited the home, measured, and presented my estimate for the job, as always, I took care to explain exactly how I would prepare the walls, why prep is important, the types of materials I use, and the care and attention to detail I employ when installing wallcoverings. I spent quite a bit of time at the home, consulting on colors and selections for several rooms, in addition to the wallpaper selection for the children’s bathroom.

Yet the client chose to use another installer, who supposedly said he would do the job for half my price.

Now, you have to wonder, HOW can he do the SAME job, for half the price? The answer is, he most likely is NOT providing the same work.

I’ll bet you that this other installer is not going to prep the walls as carefully as I would. In fact, I’ll bet you that he will not do ANY prep at all – and simply install the new paper right over the existing paper. This is a combination leading to disaster.

The thing is, usually such jobs LOOK good, at least, as I like to say, until the guy cashes her check. At some point down the road, and probably not too far, problems with improperly installed wallpaper will pop up.

Or, another scenerio, he may simply do a sloppy job, rushing through, or not bothering to remove paste from the surface of the paper, not using sharp razor blades – who knows what short cuts of sloppy techniques he might employ?

Well, chances are, I will never know, because it’s unlikely I will ever hear feedback as to how the job turned out. But I am left wondering – why, when money obviously is not in short supply, does a client make her decision based solely on price?

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One Response to “I Lost a Job Today”

  1. Jerry Esten Says:

    Been there done that as a Sign Painter. The tales I could tell!
    You can go back and see how satisfied they were? Yes a bit awkward to do.
    You may end up fixing the cheepo job!

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