Printing Defects – Serena & Lily Wallpaper

Obviously, the factory’s printer or its trimming rollers got off-kilter, creating this pattern mis-match at the seams.

It might have been possible to use a straightedge and razor blade to trim off 1/16″ from one edge. But since the mis-match ran off at a diagonal and was inconsistent throughout the bolt, that would have been extremely difficult and time consuming.

We sent the paper back, and requested new paper from a different run. When the paper arrives, I will visit the clients’ home before the install date to check the paper to be sure the pattern matches correctly.

What a disappointment! The walls are all prepped, the homeowners have dismantled the powder room, and were anticipating a beautiful, fresh new look by the weekend. 😦

S&L is one of my favorite companies, so this is doesn’t make me happy. But it appears that the company is quick to rectify problems with minimal hassle. New paper, from a different run, is already on its way!

ADENDUM: The new paper – from a different run – did arrive. I checked it, and it also had the same printing defects, although not as severe. Very disappointing. Interestingly enough, I have another client using this same pattern but in a different color just yesterday (March 17th). Her paper had NONE of these defects. It’s hard to understand what the colorway has to do with printing problems… But I guess that is a factory issue. See my post of March 20, 2021 to see how this finally turned out.

Tags: , , , , , , , , , , ,

2 Responses to “Printing Defects – Serena & Lily Wallpaper”

  1. Jamie Says:

    I am encountering this same problem with Serena lily wallpaper in 2 different prints in my home. The print aligns every other leaf. Very strange. Total waste of money.

  2. thewallpaperlady Says:

    So disappointing. I usually really like their papers. What’s even more dismaying is that, surely people have complained, so they know about the issue. Yet they haven’t rectified it and continue to send out defective material.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s


%d bloggers like this: