Posts Tagged ‘problems’

Flaw of the Day – Creases and Krinkles

October 21, 2019


I don’t encounter nearly as many defects in wallpaper as I did even a few years ago. But today, and with one of my favorite brands, I ran into a few problems that cost us some paper.

These creases have actually damaged the surface of the paper, and will not flatten out as the paper dries. While they are relatively minor, they are noticeable enough that they would mar the look on the wall. When people have a nice home, and they’ve spent a lot of money on their decorating project, I think they should have everything as perfect as possible.

So I rejected all the areas that had these creases. That meant that we lost a couple of full-height strips. Good thing that I usually have my clients order a bit of extra paper. So there was enough to finish the power room.

Interestingly enough, this same defect popped up when I hung this same pattern a few months earlier. I am friends with the customer service rep for this manufacturer, and I reported these incidents to him; his company is very customer-oriented. I hope they are able to rectify this problem.